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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Printer ink cartridge

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11-04-2020 03:07 PM
Are all ink cartridges supposed to be present in the printer in order for it to work. I only need the black ink and I put a new hp 564 cartridge in it but I left the others out because they are empty and I don’t need them. It says install or replace the affected missing cartridges. And it won’t let me go any further...
11-19-2020 03:37 AM
@Kiki198, Welcome to the HP Support Community!
Yes, this model printer requires all 4 ink cartridges to be present in the printer in order to either print in black or color.
Hope this answers your query.
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KUMAR0307
I am an HP Employee