Printer issues

[Charlie357]

Printer is applying all kinds of dots and other things to page when it is printed.  I have replaced the black cartridge and cleaned the other print cartridges, however, this does not clear up the issue.  I have now ordered replacement cartridges for the yellow, cyan, and magenta cartridges.  I am hoping this will resolve the issue.  Am I missing something?  I also ran the clean mechanism using the printer directions.

[A_Gayathri]

Hi @Charlie357,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.

Could you please elaborate in detail? 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

[Charlie357]

Thank you for your assistance.  I really appreciate it and I have already ordered new HP cartridges from Amazon and they will be here tomorrow morning.  Hopefully this will resolve the problem.

Charlie

[A_Gayathri · Accepted solution]

HI @Charlie357 ,

Thank you for your response. If you need further assistance feel free to reach out to us. 

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution and on the public post, that'll help us and others see that we've got the answers!

Have a great day ahead!