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‎09-30-2026 12:46 PM

HP Recommended
Product: HP Smart Tank 7005 All-in-One

On My HP Smart Tank 7000 series printer,displays a picture flashing of my black printer head, and on my hp app the message says tht my printer head missing 

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1 REPLY 1

‎10-02-2026 09:01 AM

HP Recommended

Hi @Kitkat2112,

 

Welcome to the HP Support Community!

 

I understand that your HP Smart Tank 7000 series is showing a flashing image of the black printhead, while the HP app reports that the printhead is missing.

 

Since this series uses a separate black printhead, please check the following:

  • Turn on the printer and open the printhead access area.
  • Check that the black printhead is installed in the correct position.
  • Remove the black printhead and check that all protective packaging or tape has been removed.
  • Reinstall the printhead firmly and make sure it is properly seated.
  • Close the access door and allow the printer to complete its startup process.
  • Check the HP app again to see whether the missing-printhead message has cleared.

 

Please do not touch the electrical contacts or ink nozzles and do not force the printhead into position.

 

HP lists printhead errors specifically for the Smart Tank 6000/7000 series.

 

If the message remains, please let us know:

  • Does the printer show the same flashing black printhead image after reseating it?
  • Is this the original black printhead supplied with the printer?
  • Does the HP app provide any specific error code or message?

 

Best regards,
Kuroi_Kenshi

I'm an HP Employee.


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