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‎07-23-2022 04:06 PM

HP Recommended
Operating System: Other

HP Envy 5055. Black ink won’t print, colored ink prints faintly. Have bought three rounds of ink cartridge from different vendors all having the same issue. Started about a year ago, 8 months into owning the printer. Alignment page is patchy, as are Print Status and Print Quality pages. Product is out of warranty.

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1 person had the same question
1 REPLY 1

‎07-28-2022 02:15 PM

HP Recommended

@EnvyEnvy-Envy95

 

Welcome to the HP Support Community.

 

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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