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HP Recommended
DeskJet 2720
Microsoft Windows 10 (64-bit)

I bought the Hp DeskJet 2700 Series printer today and after the setup it worked just fine. I printed some black and white documents and colored ones as well and everything was fine. I printed maximum 20 pages with not a lot of color. And now I printed a document and the colors are not printed correctly, violet is printed some grey color, red and orange are printed yellow, only blue and green are normal. I didn't change any settings between the prints. What could be the problem? PLEASE HELP ME 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Raluca19, Welcome to the HP Support Community!

 

Check the ink levels and replace the color ink cartridge if it is low/empty. Check if the color ink light is blinking on the printer.

 

The ink cartridges that come with the printer are setup ink cartridges that are required to initialize the printer. During initialization, a large quantity of ink is used.

 

There are a few things to prevent excess ink usage: 

  • The printer should always be plugged into a live outlet.  If you use an external switch such as an outlet switch then more ink will be used at each startup. 

  • Do not run cleaning cycles from the computer's toolbox or the printer's front panel.  These are rarely needed (perhaps once for each half dozen cartridges) and will use ink. 

  • Printing in Draft mode may have acceptable quality while providing about 2x the pages of Normal or Best modes.   

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Raluca19, Welcome to the HP Support Community!

 

Check the ink levels and replace the color ink cartridge if it is low/empty. Check if the color ink light is blinking on the printer.

 

The ink cartridges that come with the printer are setup ink cartridges that are required to initialize the printer. During initialization, a large quantity of ink is used.

 

There are a few things to prevent excess ink usage: 

  • The printer should always be plugged into a live outlet.  If you use an external switch such as an outlet switch then more ink will be used at each startup. 

  • Do not run cleaning cycles from the computer's toolbox or the printer's front panel.  These are rarely needed (perhaps once for each half dozen cartridges) and will use ink. 

  • Printing in Draft mode may have acceptable quality while providing about 2x the pages of Normal or Best modes.   

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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