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‎09-06-2022 12:01 PM

HP Recommended
Product: HP Officejet Pro 8500A Plus e-All-in-One Printer - A910g
Operating System: macOS 11.0 Big Sur

My printer is not printing correctly. It either prints completely blank or extremely light to where you can read anything on the page. Anybody know how to fix? Paper and ink have been replaced.

Category:
1 person had the same question
1 REPLY 1

‎09-12-2022 07:54 AM

HP Recommended

@printing12345,
Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.
We appreciate your doing business with HP.

 

I see that you are facing issues with your HP Officejet Pro 8500A Plus E-All-In-One Printer - A910g wherein it either prints completely blank or extremely light.

 

This issue could occur if the printhead has expired or defective.

 

Please follow the steps in the HP document for this issue from this link 

 

Let me know if this works.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Rainbow23 - HP Support.
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