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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: Printer printing blank pages or faded pages

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09-17-2020 11:16 AM
I have just put new ink cartridges in my printer and since then I have tried to print documents and they either print out blank or extremely faded.
I have tried the following
- turned printer on and off
- taken ink out, shake it, put it back in
- printed test pages and they are ALL ok
- uninstalled printer software on Macbook and reinstalled
Any ideas? Thanks so much!
09-17-2020 11:31 AM
Can you take a better look on a test page that is printed OK as you stated? Is black on test page really black or more brown/grey?
The printer mix colour ink to produce something close to black, but it's not black.
09-18-2020 04:16 AM
Hi there. Thanks for reply.
I have printed off a few test pages / printer quality pages.
- one of them has 6 boxes at the top (orange, green, purple, yellow, pink, blue) and the rest of the page is blank.
- one of them has a few coloured thin vertical lines, then across the middle of the page lines of thick block colours (blue, pink, yellow x2)
- another page i printed has lots of tiny little faded blue boxes and at the bottom of the page in red it has a warning sign with IMPORTANT!! and an arrow