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‎06-29-2022 10:36 AM

HP Recommended
Product: HP ENVY Pro 6455 All-in-One Printer

This printer is not even 2 years old I have been trying to print important documents over the last few months and all I am getting is blank pages. I have done all of the trouble shooting and cleaning. I have changed out brand new cartridges and made sure everything is in sync but am still getting blank pages. Has anyone had the same issue and if so how do you resolve this? It’s ridiculous that it’s not even that only hand I’m having these issues.

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1 person had the same question
1 REPLY 1

‎07-04-2022 03:09 AM

HP Recommended

@Mab22

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

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