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‎01-25-2023 05:31 AM

HP Recommended
Product: HP ENVY Inspire 7220e All-in-One Printer

I have a HP Envy Inspire 7220e All-in-one-Printer.

It was working fine, but ink levels low.

So installed new HP cartridges. Genuine new HP cartridges.

Since then the display just reads 'Validating - Please wait'.

I have disconnected the power supply, rebooted the computer etc lots of times with the same result.

I have even put the old cartridges back, and still get the same message. It was all working prior to taking these out.

I have discontinued instant ink some time ago. So that is not the issue.

The printer is only 10 months old.

Getting to end of my tether now. I am not sure how to reinstall the printer.

Before long I am going to get a new printer as this is going nowhere now. 

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