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‎01-27-2023 07:34 PM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Operating System: Microsoft Windows 11

I have Officejet Pro 7740 was in USA, now I need change for the UK, please for help to solve this issue because only HP 953 ink cartridges are available here but printer previously used HP 952. Many thanks

Category:
6 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-29-2023 03:44 AM

HP Recommended

Hi @Amikelic,

 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I understand you have moved and the printer is not accepting the new region cartridges.

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

 

I have sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎01-29-2023 03:44 AM

HP Recommended

Hi @Amikelic,

 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I understand you have moved and the printer is not accepting the new region cartridges.

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

 

I have sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

2 people found this reply helpful
Was this reply helpful? Yes No
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