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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Printer spitting out blank paper

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01-19-2023 08:25 AM
Help!!! I got this printer 3 years ago as a gift. I have never been able to use it because I couldn’t figure out how to print from my phone. I followed instructions but it never worked. Fast forward to now I bought a laptop and used the usb cord to connect printer to laptop. It successfully connected however when I go to print something it literally spits out blank paper. The job is brand new never been used because before now I couldn’t successfully install printer. Please someone help me? What am I doing wrong?
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Accepted Solutions
01-19-2023 10:56 AM
If the ink cartridges have been installed in the printer for 3 years ink dried and you only get blank pages out.
04-03-2023 07:31 AM
Hi there,
Here are some instructions for your printer to stop printing blank sheets and print correctly:
https://support.hp.com/hr-en/document/c04328143
You can also download Scan Doctor, which is a tool that identifies the errors that are happening on your printer:
Regards,
SofiaML