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‎08-31-2020 10:52 PM

HP Recommended
Product: HP Laserjet cdw

Printer works with desktop hardwired to and the same person’s mobile device. But when trying to print via Direct Print from other mobile devices and via a USB the printer will show printing and then stops and returns to the main screen on the touch panel. Why?

1 REPLY 1

‎09-03-2020 03:00 PM

HP Recommended

@RI808

 

Welcome to the HP Support Community.

 

Which LaserJet Printer do you have? and from which mobile are you trying to print?

 

Thanks 🙂


I am an HP Employee

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