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‎06-06-2024 06:41 PM

HP Recommended
Product: HP ENVY 6055e All-in-One Printer

My HP 6055e will not use ink when I tell it to print.

The ink levels are good and the drivers are up to date.

I have tried reinserting the ink carts and ran a diagnostic but it doesn't detect any errors.

It did manage to print half of a page when I turned it on this morning but it looked faded at the end. 

 

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-06-2024 07:30 PM

HP Recommended

Looks like my ink carts were just dry and clogged. Fixed the issue by soaking them in warm water then drying them out

View solution in original post

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2 REPLIES 2

‎06-06-2024 07:30 PM

HP Recommended

Looks like my ink carts were just dry and clogged. Fixed the issue by soaking them in warm water then drying them out

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‎06-09-2024 01:40 PM

HP Recommended

Hi @BenG11111,

 

Thank you for your response, 

 

Is there anything else that I can help you with today?
 

Take care and have a good day.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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