Printhead replacement issue

[dvtdgirl]

I just replaced the Printhead on my HP OfficeJet Pro 8610. For more than an hour, the printer displays the message "Aligning printer. . . ". How long should this take? If I try to turn the printer off, I get a message not to. 

[Kumar0307]

@dvtdgirl, Welcome to the HP Support Community!

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Re-insert the ink cartridges.

Make sure the plastic tape if any is removed from the ink cartridges before placing it in the printer.

Perform the steps mentioned in this document - Alignment Errors

If the error persists, clean the printhead

1. On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon (). The Setup menu displays.

2. Swipe the display to scroll to Tools, and then touch Tools.

3. Touch Clean Printhead.

Now, try to align the printhead

1. Load plain white paper into the tray.

2. On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon (). The Setup menu displays.

3. Swipe the display to scroll to Tools, and then touch Tools.

4. Touch Align Printhead.

5. After the printer prints the alignment page, touch OK, and then recycle or discard the alignment page.

6. Print another Print Quality Diagnostic Page to see if the issue is resolved.

Hope this helps! Keep me posted. 

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