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‎01-01-2026 10:50 AM

HP Recommended

My HP envy Photo 7155 is printing blank pages

2 REPLIES 2

‎01-03-2026 11:23 AM

HP Recommended

Hi @Coordon,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand how frustrating it is when your HP Envy Photo 7155 prints blank pages, especially when ink levels seem fine. Let’s work together step by step to get printing smoothly again:

Likely Causes of Blank Pages

  1. Clogged Printheads or Nozzles
  2. Cartridge Alignment or Installation Issues
  3. Driver or Software Glitch

 

Fix Steps You Can Try

1. Check Ink Status & Reseat Cartridges

  • Open the HP app or printer display to check estimated ink levels.
  • Power off the printer, remove both cartridges, then reinsert firmly until they click into place.
  • Power on and test-print.

 

2. Run Printhead Cleaning via HP App

  1. In the HP app, select your printer, then go to Printer Toolbox → Print Quality Tools → Clean Printhead.
  2. Follow prompts to complete a Level 1 clean.
  3. Print a diagnostic page; if it’s still blank or streaky, repeat with Level 2 cleaning.

 

3. Manual Cleaning (Optional)

If auto-cleaning fails:

  • Power off and open the cartridge access area.
  • Remove cartridges and gently clean their printhead nozzles and contacts using a lint-free cloth dampened with distilled water.
  • Dry and reinstall cartridges.
  • Run the automatic cleaning one more time.

 

4. Power Cycle the Printer

  • Turn off and unplug the printer for 5 minutes; this clears internal errors.
  • Plug back in, power on, and try printing again.

 

5. Update/Reinstall Drivers (Windows) or HP App (Mac)

 

Quick Test Page

After trying cleaning or driver reinstall, print a diagnostic or test page to confirm if ink is flowing properly.

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Was this reply helpful? Yes No

‎01-03-2026 11:25 AM

HP Recommended

Hi @Coordon,
 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Was this reply helpful? Yes No
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