Problem with the supply system - try replacing affected cartridge

[Tara777]

I have tried several yellow ink cartridges and have an error message = Supply System Problem.  Try replacing the ink cartridge affected by nothing fixes the error message.

[zoey7886]

@Tara777, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Supply System Error on HP OfficeJet Pro 9025! 

We're thrilled to have the opportunity to assist you and provide a solution.  

When encountering a "Supply System Problem" error on your HP OfficeJet Pro 9025 All-in-One Printer, here are some steps you can follow to try and resolve the issue:

Turn the Printer Off and On:

• Press the Power button to turn off the printer.
• Unplug the power cord, wait a few seconds, and then plug it back in.
• Turn the printer back on.

Check Ink Cartridge Installation:

• Ensure that all ink cartridges are properly installed.
• Gently pull open the ink cartridge access door.
• Remove the yellow ink cartridge by pushing it in to release it, and then pull it firmly toward you.
• Confirm there are no obstructions or debris in the cartridge slot.
• Insert the ink cartridge back into the slot and press firmly to ensure proper contact.
• Close the ink cartridge access door.

Clean Ink Cartridge Contacts:

• Turn off the printer and open the cartridge access door.
• Remove the yellow ink cartridge.
• Use a lint-free cloth to gently clean the electrical contacts on the cartridge.
• Clean the corresponding contacts inside the printer.
• Reinsert the cartridge and close the access door.

Use Original HP Ink Cartridges:

• Ensure that you are using genuine HP ink cartridges. 

Hope this helps! 

Take care, and have an amazing day!  

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Regards,