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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
kgrady57
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Purchased 910XL Ink Through HP Chat Support - Ink Never Shipped!

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I was told by HP Support in these forms how to contact HP phone/chat support, followed their instructions, and put in an order for 910XL ink. I was sent a secure CC form, provided my CC information, and told the ink would arrive on Dec 3. Not only has the ink not arrived, but I never received an email confirming shipment. What is going on??? I can provide an order #, but I'm not sure if I'm supposed to be sharing that here. 

 

Original post: https://h30434.www3.hp.com/t5/Printer-Ink-Cartridges-Print-Quality/When-will-910-ink-cartridges-be-a...

 

Chat Link: https://support.hp.com/us-en/contact-hp/product/hp-officejet-pro-8020-all-in-one-printer-series/2420...

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Dragon-Fur
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@kgrady57 

 

You are right to not post private information here.  Thanks.

 

I cannot even guess what to do (Most of us are not HP people) - so I sent your question for Review.

Hopefully the order / issue can be sorted.

Good Luck.

 

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Dragon-Fur

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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