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‎05-22-2025 06:23 PM

HP Recommended
Operating System: Microsoft Windows 11

Hello, 

I've seen this question a few times and the response is one of two things: Contact HP and let them know what happened, or "I can have HP contact you about this!" 

I accidentally mixed up the numbers and bought 64 instead of 63; I have no idea how this happened. Unfortunately I only found out when I installed the 64 and the printer said "this is wrong" lol. So the cartridge foil is open, and the retailer won't accept the return. 

I'm posting because I have been trying to contact HP, but sadly my printer is out of warranty so the Virtual Assistant will not connect me with an agent. Anyone have any advice on how I can contact HP? 

 

Thanks for your time! 

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