cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Kim141
New member
1 0 0 0
Message 1 of 2
50
Flag Post

Re: Remove and reinstall Ink Cartridge Message

HP Recommended

I have just installed M C Y genuine HP cartridges into my Officejet Pro 6960 and am continually getting the 'remove and install message for M & C' have rebooted and even tried the old cartridges but nothing is working and the printer just keeps repeating it has a cartridge problem. Help!

1 REPLY 1
manz801702056
New member
2 1 0 0
Message 2 of 2
Flag Post
HP Recommended

Hi. I have the same problem with my colour showing empty error. 

My visa card had expired so updated my account. day later my printer was ok

The colour cartridge was half full

Philip Thomas
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation