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‎06-07-2026 07:10 PM - last edited on ‎06-08-2026 02:55 AM by Moderator

HP Recommended

Dear HP Support Team,

 

I am requesting a region reset for my HP printer as I have relocated to a different country/region and am unable to use locally purchased ink cartridges.

Printer Details:

  • Printer Model: HP Laserjet Ink Advantage 2645 all in one Printer series
  • Serial Number: "Please do not include the serial number or any sensitive information"
  • Current Region: Saudi Arabia
  • New Region: Philippines

I would appreciate your assistance in resetting the printer's regional settings so that it can accept ink cartridges purchased in my current location.

Please let me know if you require any additional information or documentation to process this request.

Thank you for your assistance. I look forward to your response.

 

Kind regards,
Daisy Jean Panta

Reply
2 REPLIES 2

‎06-08-2026 08:28 AM

HP Recommended

Hi @Dj_Panta 

 

 Welcome to the HP Support Community! We're here to help you get back up and running.

 

I will be glad to assist you with the regional reset on your printer. 

 

In order for me to perform the reset, I need few details which cannot  be shared in public.

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I'm an HP Employee.


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‎06-08-2026 08:57 AM

HP Recommended

Hi Hawks_eye,

Thank you and i already response to your private message.
Let me know if you need more info. 

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