Regional Reset

[JorgeMarFer]

Hi, my Hp 7740 doesn´t accept my old cardriges (953) acepting only 955. I need to set correctly my region for using 953 cardriges (now i´m living in Spain).

I´ve followed the steps described in other post (https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Regional-Reset/td-p/9269986/highlight/f...) and now i´ve the screenshot with the support codes.

Thank you.

[zoey7886]

@JorgeMarFer, Welcome to HP Support Community!  

  

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on thislink.  

  

Keep me posted.  

  

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!  

[JorgeMarFer]

Thanks, I've answered you privately.

[JorgeMarFer]

Hi, any news about this?.

Thanks.

[ZebraGraphics]

Hi, could you please make the instructions public. I am stuck and not able to print anything at all. Thanks in advance.

[zoey7886]

@JorgeMarFer, I apologize for the delayed response!

I have already sent you a private message, please do check it out!

Regards,