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‎02-17-2026 07:21 AM

HP Recommended
Product: HP DeskJet 2723e All-in-One Printer
Operating System: Microsoft Windows 11

Hello HP Community, 
I recently moved from Singapore to India. In Singapore I was using HP Cartridge 67 but in India only the equivalent HP 805 is available. Will you be able to help with the reset codes. I have the set new regions window screen shot ready with the old cartridge on, which I can send to you.

I am using Windows 11 OS and printer model is HP deskjet 2723e AIO . 
Can you help me out with that? 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-23-2026 05:45 AM

HP Recommended

Hi, Greetings. Thank you for your response.

 

Please find the details requested:

Do you still have the ink cartridges for both regions : yes

Do you have a printer USB cable?  : yes

Which OS is on the PC? Is it Windows or Mac? : Windows

Do you have the printer's full feature software and drivers installed on your PC? : yes

 

Please advise next steps to use 805 instead of 67.

 

Thank you very much.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎02-18-2026 01:23 PM

HP Recommended

Hi @vc19701,

Welcome to the HP Support Community.

I'd be glad to help you. Please note that HP Printers use different ink cartridges in different region and to use the ink cartridges sold in the current region, we need to change the region settings on the printer.

 

I request you to please get back to me with the following information, so that I can help you change the region settings on the printer.

 

Do you still have the ink cartridges for both regions

Do you have a printer USB cable?

Which OS is on the PC? Is it Windows or Mac?

Do you have the printer's full feature software and drivers installed on your PC?

 

Hope this helps!

 

Thanks!

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Was this reply helpful? Yes No

‎02-23-2026 05:45 AM

HP Recommended

Hi, Greetings. Thank you for your response.

 

Please find the details requested:

Do you still have the ink cartridges for both regions : yes

Do you have a printer USB cable?  : yes

Which OS is on the PC? Is it Windows or Mac? : Windows

Do you have the printer's full feature software and drivers installed on your PC? : yes

 

Please advise next steps to use 805 instead of 67.

 

Thank you very much.

Was this reply helpful? Yes No
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