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‎09-10-2025 02:19 AM - edited ‎09-11-2025 02:20 AM

HP Recommended

I have a hp deskjet 4120e i need region reset code please

 

Old region:europe/germany

New region:India

Old cartridge:305

New cartridge:805

OS:Windows11

Device:deskjet 4120e

Thank you in advance

3 REPLIES 3

‎09-12-2025 07:36 AM

HP Recommended

Hi @Iamahumantoo,

Welcome to the HP Support Community.

I'd be glad to help you. Please note that HP Printers use different ink cartridges in different regions, and to use the ink cartridges sold in the current region, we need to change the region settings on the printer.

 

I request you to please get back to me with the following information, so that I can help you change the region settings on the printer.

 

Do you have a printer USB cable?

Which OS is on the PC? Is it Windows or Mac?

Do you have the printer's full feature software and drivers installed on your PC?

Important Please note: Before performing a regional reset, please ensure that you are using the original old ink cartridges. Once the reset is completed, those cartridges may no longer be usable.

Please note:

  • A regional reset can only be performed once.
  • If you’ve already attempted the reset and it failed, please let us know.
  • Attempting the reset incorrectly could damage either the printer or the cartridges.

 

Hope this helps!

Keep me posted

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Was this reply helpful? Yes No

‎09-13-2025 05:44 AM

HP Recommended

Yes i do have hp smart on pc and os is windows 11

And i have cable

Was this reply helpful? Yes No

‎09-13-2025 01:09 PM

HP Recommended

Hi @Iamahumantoo,

1) Launch the printer software from the desktop icon, from the Start menu, click Start, All Programs, HP, the Product Name, and then the Product Name again.

2) Double-click the Estimated Ink Levels icon in the printer software. The Estimated Ink Levels window opens.

3) Press and hold the CTRL and SHIFT keys, and then right-click anywhere in the Estimated Ink Levels window, except for a button. The Set New Region window opens.

4) If the Set New Region window fails to open, right-click to the right and left of the Estimated Ink Levels window.

5) Take a screenshot of the screen and send it to me in private, not in (Public)

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Was this reply helpful? Yes No
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