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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Searching for a part locatiopn

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02-06-2025 02:10 PM
I cleaned the office jet pro 6970 Printer after a broken printerhead.
When I cleaned the print head flush, a part felled out, and I can't locate where it belongs to. He must be in the vicinity of this flush. See pictures.
Thank you for any idea and help
02-12-2025 03:03 AM
Hi @JohnDeere2,
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
I see unfortunately this is an hardware and needs servicing.
I have sent a private message on how to proceed further.
To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.
Thanks,
Vince_0406
02-12-2025 03:05 AM
Hi @JohnDeere2
If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day!
Take care, and have an amazing day!
Regards,
Vince_0406