Set up Cartridge issued

[SR2025]

Hi

We have the HP deskjet 2700 printer that doesn't have the setup cartridge. How can I override the settings so that I can get the printer set up

Thanks

SR

[VikramTheGreat]

Hi @SR2025,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for reaching out. I understand how inconvenient it is when your new printer can’t complete setup due to missing setup cartridges. Let’s work through this together.

To clarify a few details so we can assist you properly:

• Are you currently using genuine HP ink cartridges? The DeskJet 2700 series requires HP setup cartridges for initial configuration.
• Did you lose or misplace the original setup cartridges that came with the printer box, or were they missing when you received the printer?

If the setup cartridges were lost or missing, we’ll need to verify your printer’s details to see how we can help arrange replacements.

Please share the image of the ink cartridges with us in a private message (not publicly). This allows us to securely check and assist you further.

Once we have that information, we’ll do everything we can to get your DeskJet 2700 set up and working correctly.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat