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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
A few issues and I'm wondering if I can solve before/without just purchasing new HP ink.
1) At first, my printer had been printing out these cyan smudges, so i took the toner out and shook gently and did a cleaning page. It seems to be solved on prints, but cyan still seems to be smudging onto the cleaning page.
2) Magenta is printing out scanlines, and also leaking. Originally it was only doing the scanlines, but it started leaking after I attempted to fix it by taking it out and shaking it gently.
Photos below of my cleaning page and supply status (you'll notice the scanlines ONLY on the magenta meter.
HP Recommended
Bad magenta cartridge and bad cyan cartridge. My gut tells me these are 3rd party cartridges
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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