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HP OfficeJet Pro 8025e All-in-One Printer
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 While printing, my printer squeaks. I followed all instructions about looking for a stuck piece of paper, removing all of the cartridges and putting them back in one by one. But what I have found is that the cartridge holder is what is squeaking without the cartridge is in place. do I have to live with this or is there someway to fix it?

1 REPLY 1
HP Recommended

Hi @Jlp2013,

 

Welcome to the HP Support Community. 

 

I understand that your printer is making a squeaking noise, and I am glad to assist you.

 

Are you getting this noise while copying and scanning?

 

Reset the printer

  • Sometimes an error persists even though there is no paper feed issue.
  • With the printer turned on, disconnect the power cord from the printer.
  • Unplug the power cord from the power source.
  • Wait 60 seconds.
  • Reconnect the power cord to a wall outlet and to the printer.
  • NOTE:HP recommends plugging the printer directly into a wall outlet.

Clean the paper feed rollers

  • Remove Tray 1 and Tray 2, set the printer onto its left side, and then clean the paper feed rollers underneath the printer.
  • Turn off the printer.
  • Disconnect the power cable, and then disconnect the USB and Ethernet cables (if necessary).
  • Pull out Tray 2, and then set it to the side.
  • Push down on Tray 1, and then pull out the tray.
  • Removing Tray 1
  • While holding the scanner lid closed, carefully set the printer on its left side. You might need a second person to help.
  • Lightly dampen a lint-free cloth with distilled water, and then squeeze any excess liquid from the cloth.
  • Press the cloth against the Tray 2 rollers inside the printer, and then rotate the rollers upwards with your fingers. Apply a moderate amount of pressure to remove any dust or dirt buildup.
  • Location of Tray 2 rollers (Clean the Tray 2 rollers)
  • Repeat the cleaning steps for the Tray 1 rollers.
  • Location of Tray 1 rollers (Clean the Tray 1 rollers)
  • Allow the rollers to dry completely (approximately 10 minutes).
  • Carefully set the printer upright, insert Tray 1, and then insert Tray 2.
  • Reconnect the power cord and any other necessary cables to the rear of the printer, and then turn on the printer.

 

Update the firmware by selecting your current OS. Click here

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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