Stop Instant Ink & Joing All-In

[RodsBaby23]

I joined the Instant Ink program, and my printer is having major issues, so I want to stop this Instant Ink program and join the All-In program and get a new printer and ink service.  What do I have to do so that I am not double enrolled and so that I am no longer paying for ink on a printer that doesn't work for me?

[Jerry_57]

Hi @RodsBaby23,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

To stop your current HP Instant Ink subscription and switch to the HP All-In Plan, follow these steps to ensure that you are not double-enrolled and to stop payments for your Instant Ink:
 

Cancel Instant Ink Subscription:
 

• Log into your HP Instant Ink account.
• Navigate to the "Manage Subscription" or "My Plan" section.
• Select "Cancel Subscription" and follow the on-screen instructions to complete the cancellation process.
• Note that you will be billed for the final billing period, as Instant Ink charges apply until the end of your billing cycle.

Enrol in the HP All-In Plan:
 

• Visit the HP Smart website.
• Sign in with your credentials.
• In the left menu, click on "HP All-In Plan".
• Follow the instructions to select and enrol in a new plan that includes a printer and ink service. Ensure that you choose a model and plan that best meet your current needs.
  
  I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support