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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Schumaan
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Streaking on Prints

HP Recommended
HP LaserJet Pro 100 color MFP M175nw

1. PROBLEM STATEMENT: I am getting black (dark grey) streaks (Photo attached) from my prints, both prints from file and photocopies.

Spoiler
PROBLEM: Black streaks on printsPROBLEM: Black streaks on prints

 

2. ACTION TAKEN: I performed 'printer service > cleaning page'  multiple times but issue still persists.

3. OBESERVATION: Upon inspection, black (dark grey) streaks are observed on the following parts: (Photos attached) "Note: Terminologies used may be inaccurate, please refer to the image attached"

3(a) Imaging drum

3(b) Transfer roller

3(c) Transfer belt

 

Spoiler
3(a) Streaks/tracks on  'Imaging Drum'3(a) Streaks/tracks on 'Imaging Drum'
Spoiler
3(b )(c) Streaks/tracks on  'Iransfer Belt' and 'Transfer Roller'3(b )(c) Streaks/tracks on 'Iransfer Belt' and 'Transfer Roller'

 

 

QUESTION:

Q1. What could be the cause of the problem above?

Q2. Can the hardware be cleaned? If so, what are the appropriate steps to do so?

3 REPLIES 3
Schumaan
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Message 2 of 4
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👋Hi HP support team,

 

Unfortunately, I am still unable to solve the problem on my own.

I would love to receive some professional advice from the team. 

 

Sincerely,

Schumaan

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Repairatrooper
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Most likely the cartridge that you show the picture of is defective and replacing it will resolve your problem.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


Schumaan
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Thanks repairatrooper for your advise and knowledge-sharing.

 

I attempted cleaning the parts and new prints seem clean.

 

Do you know if there is use of waste toner container/cartridge in printer model (HP LaserJet 100 color M175nw)?

If so, how would I go about accessing it?

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