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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: Stripes and partial printing

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09-10-2023 08:49 AM
Hi,
As you can see in the picture attached, I have stripes along the page and some colors are missing.
*All the tuners are at least at 1/3 capacity, ( I replaced the black and it doesn't help).
*I cleaned up physically the writing head and the duplex module.
*I don't see any paper james.
*whenever I've tried to do the "3 LEVEL" writing head clean wizard, the printer stops after a couple of minutes with all the lights flickering, and it says something like: " failure - turn off the printer and then on".
What do you think I should do?
Thanks in advance.at the left is the printing result
09-11-2023 12:10 PM
Thanks for your answer, are you sure? It didn't print a lot in it lifetime.
When I tried to run some wizards, the Paper jam wizard crashes and this message in the picture attached appear:
0x610000f2
I turn it off and on and the same message appear, maybe it a hint for some problem?
Thank you.