• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎04-26-2025 11:37 PM - edited ‎04-26-2025 11:38 PM

HP Recommended
Product: HP Tango

Hi HPeeps (see what I did there),

 

This HP Support page https://support.hp.com/us-en/document/ish_8678713-8678758-16 says to reach out to customer support as a last step.  I am experiencing the issue detailed on the support page. Since my Tango is out of warranty, it is very literally impossible to navigate to a live support agent. 

 

Does anyone know 1) How to contact a live support person (for no cost) with an expired warranty. 2) Anything about the known issue described when navigating to the URL above?

 

Side note: AI chat bots are not close to being ready for large scale deployments - especially without a "safe word" lol that will get a customer to a live agent.  I asked the HP Virtual Assistant about the known issue.  Suddenly the chat bot wasn't so chatty.

Tags (1)
Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.