Tango X is streaking while printing in black only.

[picklebuddy]

Tango X is streaking while printing in color or just black. Black cartridge says half full, color says about 1/3 full. After cleaning 3 levels, aligning and smear cleaning it's still streaking. Put in brand new black cartridge and still streaking. Can't print clean labels with bar codes. Scanners probably won't be able to read with the streaks. Any suggestions?

[Raj_05]

Hi @picklebuddy,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Streaking in prints can be caused by several factors, including issues with the printer hardware, cartridges, or print settings. Since you've already tried some troubleshooting steps, let's go through a more comprehensive list of potential solutions to help you resolve the streaking issue.

Check for Obstructions:

• Ensure there are no obstructions or foreign objects inside the printer that might be causing the streaks.

Clean the Print Head and Nozzles:

• Try cleaning the print head and nozzles using the printer's built-in cleaning utility. Follow your printer's user manual for specific instructions on how to do this.

Check Cartridge Levels:

• Verify that the cartridges are correctly installed and securely seated in their respective slots. Make sure you've removed any protective tape or packaging from new cartridges.

Replace Cartridges:

• Even if the ink levels indicate that the cartridges are not empty, they may still be old or dried up. Replace both the color and black cartridges with new ones.

Print a Test Page:

• Print a test page to check if the streaking persists. This can often help identify whether the issue is with a specific document or with the printer itself.

Adjust Print Quality Settings:

• In your printer settings, adjust the print quality to a higher setting (e.g., "Best" or "High Quality") to see if this resolves the streaking issue.

Use the Correct Paper Type:

• Ensure you're using the appropriate type of paper for your printer. Using the wrong paper can lead to streaking and smudging.

Check for Firmware Updates:

• Check if there are any firmware updates available for your printer. Sometimes, updating the firmware can resolve printing issues.

Inspect the Fuser or Transfer Belt (for Laser Printers):

• If you have a laser printer, streaks might be caused by a damaged or worn fuser or transfer belt. Consult your printer's manual for guidance on inspecting and replacing these components.

Check for Physical Damage:

• Inspect the printer's rollers, feed mechanisms, and other components for any signs of physical damage or debris. Clean any accessible parts carefully.

Replace Maintenance Kit (for Some Laser Printers):

• Some laser printers require periodic replacement of maintenance kits, which include various components like rollers and fusers. If your printer is due for a maintenance kit replacement, it could help resolve streaking issues.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support 

[picklebuddy]

Did all that but no help.

[Raj_05]

Hi @picklebuddy,

Thank you for your response, 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support