• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Printing Blank Pages via USB OTG? Here’s How to Fix Your OfficeJet! Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Microsoft Windows 11

Hello, I have the Deskjet 3760 printer, the ‘Align Printheads’ option isn’t working in the HP Smart App. Sometimes it won’t print the page, but even when it does, the menu to select which numbers are aligned best freezes and won’t let me select anything and fails. 
I’ve tried factory resetting the printer, disconnecting the power cord from the printer and the wall for a couple minutes, plugging it into a different wall socket, turning my laptop off and on again, uninstalling and reinstalling the hp smart app. Any help or advice would be much appreciated! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.