The indicated cartridges have been identified as altered or cloned

[PPHalpert]

I saw on another users post that HP sent a link privately to the user to override this feature, stopping me from using aftermarket cartridges or refillable.

I already tried unplugging step-by-step, as indicated by HP Support in the same post and that did not work.

any help would be appreciated 

[Sneha_01]

Hi @PPHalpert,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

May I know which printer model are you using? I have shared a link below. Which Has all the types of cartridges. 

I request you to identify the cartridges and expand the steps.

click here: https://support.hp.com/in-en/document/ish_1721989-1461843-16

Check the cartridge numbers

Make sure the cartridge numbers are compatible with your printer and country/region.

 

Clean the cartridge electrical contacts

Remove any debris or buildup from the contacts on the cartridges.

 

Replace the problem cartridge

Installing a new cartridge usually resolves cartridge errors.

 

Reset the printer

Reset the printer to recover from printer errors or failures.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rachel571 

HP Support