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‎04-10-2021 08:03 AM

HP Recommended
Product: HP deskjet 3630
Operating System: Mac OS X 10.11 El Capitan

Hi there! 

 

I have a HP deskjet 3630 printer. I went to print some invites that were supposed to be a 'blush pink' (that's what I purchased and what was advertised) Then on my screen (Mac version 10.11) it looked like a lovely dusty pink. Great! then once printed it came out as a peach orange... Any idea on how I can get it to at least pink I don't even care about the shad I just want pink not orange. 

 

On another note, with the mac update the HP smart app won't let me add my printer as the mac says I don't need any software to print. So I can't even edit the printer settings because I can't add the printer to the app anymore! I was hoping to see if I could have a play with some settings in the app but that's not possible anymore. 

 

Any help is much appreciated, Thank you!

Category:
2 REPLIES 2

‎04-10-2021 08:27 AM

HP Recommended

Hi,

Please print and evaluate a test page:

https://support.hp.com/hr-en/document/c04617078

 

May you see the expected results as the shown sample, or may you see any different or missing color comparing the shown example?

 

Shlomi



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‎04-10-2021 09:19 AM

HP Recommended

Hi Shlomi,

 

The test paper is the same. There isn't anything wrong with the printer I don't think. I just want to see if there is a way of altering the colours to achieve the colour that I can see on the screen

 

Thank you

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