Trying to check on order status

[JfRi]

I'm trying to contact HP to find out status of an order for laser-jet ink cartridge.  I have no confirmation or tracking number.

Just tell me how to by-pass virtual assistant and talk to or chat with a live person.

[Anand_Andy]

Hi @JfRi,

Welcome to the HP Support Community

I understand you need information regarding your Order. Not to worry I will help you to get a resolution to resolve the issue.

Please visit Track my order to track order any part related to your product. 

If the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!