Hello everyone, quick question , is there anyway to do a clean -factory -reinstall, wipe the memory of the old setup cartridges. I don't have the original cartridges for the Officejet Pro 8030 series, I'm working with 910 ink, any information would be greatly appreciated, Cheers
Hi, and thank you for your response, it was a factory refurbished, it came with unopened ink. But I believe I found a work around, I left 3 ink cartridges in, I was able to get into the settings menu, by pressing the invisible back button 4 times slow, and after that , I switch to trade. It looks like this: Press the “Back/Return” arrow 4 times (even if it is not lit up)
This brings you to the “Support Menu”
Use arrows to scroll to “System Configuration Menu”
Select “Trade at OOBE”
Press “OK” to enable
Press “x” to exit out of menu screen
Turn off printer and then power back on.
I do appreciate your feedback it's greatly appreciated. Cheers
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".