Using HP 903 ink cartridges in US-acquired Officejet Pro 6978

[AutobahnAmerica]

I'm a Solider stationed overseas, and when I was sent to Europe, I naturally brought all my US acquired possessions with me.  My HP printer is compatible with European 220v specs, so it came too.  My printer was enrolled in the HP instant ink program back in the states, and for about a year, HP continued to send updated ink cartridges to my new APO address here in Europe.  Then suddenly, HP decided that it could no longer send me updated ink (despite billing me!).  So now my printer says that the ink I have (from HP) is no good ("cartridges cannot be used until printer is enrolled in HP instant ink").  So upon contacting HP, they said there was nothing they could do.  So, I went and purchased authentic HP 903xl cartridges (the compatible version sold here in Europe for the 6978), but these did not work either.  So know I have a printer and ink that I can't use because either way, HP blocks the process.  

So how do I get my printer to use the available 903 ink without being enrolled in the instant ink program since HP won't honor it (despite charging me for 6 more months of the program while telling me they can't mail ink to APO addresses -- even though they had been for the previous year!!!)?

[Jay_G24]

Hi @AutobahnAmerica,

I'd like to help!

Welcome to the HP Support Community

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping