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‎04-01-2025 04:00 AM

HP Recommended
Product: Deskjet 4130e
Operating System: Microsoft Windows 10 (64-bit)

I have brought a stored Deskjet 4130e back into use but it needs attention. Seems to need the cleaning cycle to be run. How do I do this? I downloaded HP Smart that suggested that it could do this buit I cannot find an appropriate link. Can anyone please help ne get to printer maintenance?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎04-03-2025 10:11 AM

HP Recommended

Hi @pedroparkes 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

To run the cleaning cycle for your HP Deskjet 4130e, you can use the HP Smart app or the printer's control panel. 

 

Here's how:

 

Using HP Smart App:

Open HP Smart:

  • Launch the app on your computer or mobile device.
  • Ensure your printer is connected and selected within the app.

Access Printer Maintenance:

  • On Mobile: Tap the printer icon at the top of the screen, then look for a section like "Printer Maintenance" or "Printer Tools."
  • On Desktop: Click the printer icon or select your printer from the home screen, then navigate to "Printer Settings" or "Maintenance."

Run Cleaning Cycle:

  • Look for an option like "Clean Printhead" or "Printhead Cleaning."
  • Follow the on-screen instructions to initiate the cleaning process.

 

 

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 

View solution in original post

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1 person found this reply helpful
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3 REPLIES 3

‎04-03-2025 10:11 AM

HP Recommended

Hi @pedroparkes 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

To run the cleaning cycle for your HP Deskjet 4130e, you can use the HP Smart app or the printer's control panel. 

 

Here's how:

 

Using HP Smart App:

Open HP Smart:

  • Launch the app on your computer or mobile device.
  • Ensure your printer is connected and selected within the app.

Access Printer Maintenance:

  • On Mobile: Tap the printer icon at the top of the screen, then look for a section like "Printer Maintenance" or "Printer Tools."
  • On Desktop: Click the printer icon or select your printer from the home screen, then navigate to "Printer Settings" or "Maintenance."

Run Cleaning Cycle:

  • Look for an option like "Clean Printhead" or "Printhead Cleaning."
  • Follow the on-screen instructions to initiate the cleaning process.

 

 

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
Reply
1 person found this reply helpful
Was this reply helpful? Yes No

‎04-03-2025 01:35 PM

HP Recommended

Thanks very much. I was not seeing the way but now problem solved.

 

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‎04-06-2025 10:38 AM

HP Recommended

@pedroparkes 

 

You are Welcome! I am delighted to hear it is sorted!!

 

A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

 

Thanks again for your confirmation, and we wish you an amazing day ahead! 😊

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
Reply
Was this reply helpful? Yes No
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