Warranty Claim for HP Ink Cartridges 951

[Muscle28]

Purchased new HP 3 pack color ink cartridges 951. Black cartridge is still ok.

Getting error message on printer that states cartridges appear to be damaged.

Too late to return to retailer as it is past return period.

Warranty date on package is August, 2025.

How do I make a claim to HP under the warranty?

[Sneha_01]

Hi @Muscle28

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support

[Muscle28]

@Rachel571,

There is nothing in my private messages. See attached screenshot.

I’m looking for a simple solution to claim warranty on the ink cartridges i bought for my HP Officejet Pro 8600

Other than returning to Amazon, what is the process to make a claim for defective ink cartridges?

[warrantyclaim95]

looking for the same information

I need to make a warranty claim on a defective ink cartridge and had to jump through hoops to get to this dead end....almost HP wants you to give up and not ask them to honor their warranty

[warrantyclaim95]

I would like to make a warranty claim on a defective ink cartridge.  Does HP even honor their warranty?   The process to get to this point was exasperating and still leaves the problem open ended.  Almost like they don't want to honor their warranty......