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HP Color LaserJet Professional CP5225dn Printer

Hello,

 

I got this printer used from my local theater. They used this printer to print color posters on 11x17 paper to announce upcoming shows. Once they noticed streaking, the sold it for a bargain price to me. I used this printer with that problem, the streaking never bothered me. I probably printed 5000 pages in the two years I owned it. Other than the streaking, the printer worked fine printing b/w or color. Fast printing, just solid. Recently however, the printer shows a bigger problem. On any given print job, only the first page will print (yes, with streaks and other imperfections) but 2nd, 3rd, 4th pages and on are very blurry, not readable at all. Please see attachment. I've installed new toners just in case, no difference. Problem is still there. As a side note, I've never done maintenance to this printer, and I assume previous users didn't either. I noticed a little reservoir in the back of the printer and it looks full. Please share your wisdom and let me know what you think needs to be replaced or corrected. Thank you.

diagnostics pagediagnostics pagesecond pagesecond pagefirst page of a jobfirst page of a job

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