What should the cleaning test page for the 2600 look like?

[Annie-M_61B]

Inserted new Black cartridge, alignment page came out patchy and all blue.

Did the head clean and it tells to check its ok BUT I have no idea what it SHOULD look like to determine if its ok or not.

[zoey7886]

@Annie-M_61B, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding the cleaning test page! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Since the alignment page came out patchy and all blue, it indicates that the black ink is not printing properly. Here’s what you can do:

1. Check the Black Cartridge Installation

• Turn off the printer and remove the black cartridge.
• Make sure you’ve removed all protective tape from the cartridge’s printhead.
• Reinsert the black cartridge firmly into its slot.

2. Print a Nozzle Check/Test Page

• Open HP Printer Assistant or HP Smart app on your computer.
• Go to Printer Maintenance > Print Quality Report.
• If black is still missing, move to the next step.

3. Run a Printhead Cleaning (Again)

• In HP software, go to Printer Maintenance > Clean Printhead.
• You may need to run this 2-3 times for the black ink to start flowing properly.

4. Try a Different Print Mode

• Go to Printer Preferences > Print Quality and set it to Best Quality or Grayscale (Black Ink Only).
• Try printing a test page again.  

5. Perform a Hard Reset

• Unplug the printer from power for 1 minute, then plug it back in and turn it on.

If black still won’t print after these steps, let me know!

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Akhi_H]

Hope you're having an amazing day! We wanted to follow up on the technical issue we tackled earlier. Are you all set and issue-free? 

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way! 

We'll be archiving this case, but feel free to respond to this thread anytime to continue the conversation. 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

Take care, and have an incredible day ahead! 

Regards, 

Akhi_H