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‎10-31-2020 08:07 PM

HP Recommended
Product: Office Jet Pro 6968
Operating System: Microsoft Windows 7 (64-bit)

Your company is not letting customers know when 902/902XL ink will be available.  Your printers are useless, you company is deceitful and not making your customers whole for the inability to use the products we paid for.  What do you intend to do about it NOW??????????????????

Category:
4 people had the same question
3 REPLIES 3

‎11-03-2020 02:31 PM

HP Recommended

@DavidHPet

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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‎11-12-2020 07:48 AM

HP Recommended

HP now has 902 and 902XL ink cartridges in stock, just ordered yellow and magenta XL so my printer will work again.

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‎11-16-2020 10:26 AM

HP Recommended

They are out of YELLOW.  I really want the whole ensemble. Black with 3 colors. They are OOS. 

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