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    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Which current HP All in One Printers take the same ink cartridges as the 8720?

HP Recommended
8720 All in One
Microsoft Windows 10 (64-bit)

I have done all I can to rectify the print head error for our 3.5 year old HP All in One 8720 (short of buying a replacement head which seems problematic). But we have too many unused print cartridges that we would rather not lose. What are the currently available printers that take these same ink cartridges?

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HP Recommended

Hi @21rouge ,

 

Welcome to the HP Support-Community.

 

I have listed all compatible printers which are working with the HP 957 cartridge:

 

HP OfficeJet Pro 8210,

HP OfficeJet Pro 8218,

HP OfficeJet Pro 8720,

HP OfficeJet Pro 8730,

HP OfficeJet Pro 8740

 

Cheers!

Nils_K


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Thanks Nils_K. Not a lot of choice of readily available models :(.

 

Kicking myself for having purchased too many ink cartridges in advance.

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HP Recommended

Hi ,

 

I am sorry not to have better news. ☹️

I can only advise you to sell the cartridges on ebay or something like this. 

 


@21rouge wrote:

Kicking myself for having purchased too many ink cartridges in advance.


Regardless of what printer you are going to buy, it is never a good idea to store many cartridges. The reason is the warranty expire date. If there is anything wrong with the cartridge, you can complain it but only before the warranty expire date. 

 

Cheers!

Nils_K


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It wasnt intentional buying 'extra' cartridges.

 

(I have just sourced a replacement print head (used) for our 8720 that I will pick up today...fingers crossed.) 

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