• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎10-09-2021 09:25 AM

HP Recommended
Product: Deskjet 3637
Operating System: Microsoft Windows 10 (64-bit)

There must be a dozen different HP cartridges. 

The reason I am asking is that my existing printer, which is NOT printing uses a  #63 black. I was thinking of buying a new #63 cartridge and if the printer still does not work, I will have to buy a new printer but the one I see uses a #67 cartridge, so I will have wasted my money. WHY aren't there STANDARD cartridges across similar printers???

Category:
2 REPLIES 2

‎10-10-2021 04:54 AM

HP Recommended

Because HP and other manufacturers are making money on selling consumables ( ink cartridges and toner cartridges) they don't make money on selling printers.




My profile on LinkedIn

Was this reply helpful? Yes No

‎10-10-2021 11:08 AM

HP Recommended

I understand that BUT IF they were compatible, I would "gamble" that a new cartridge would solve my problem, and if not I would buy a new HP printer and have the otherwise useless cartridge as a backup. INSTEAD I will junk  my useless printer and buy a different brand

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.