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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: Yellow streaks on the edge of page

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11-18-2024 04:19 PM
Hi,
I am getting Yellow streaks on the edge of page. and the Magenta toner is misalign, you can see from the "Magenta triagle 6 dot" in the image. I have already cleaned the page and recalibrated the color toner. Please help.
Thank you.
Kwc
Solved! Go to Solution.
Accepted Solutions
11-22-2024 02:39 PM
From you picture it is apparent that your cartridges leak, likely the yellow is defective and the reason you have the yellow down the right side of the page. One bad cartridge can throw off everything if it happens to pollute the registration sensor in the printer. Your first step it to replace the yellow toner and then perform a full calibration. Repeat up to three times if the image still refuses to align properly. A factory reset would be the next step to perform.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
11-20-2024 07:30 AM
Hi @kwc8,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
Could you please elaborate in detail?
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Gaya1239
HP Support
A_Gayathri
HP Support Community Administrator.
11-22-2024 02:01 PM
My printer model is HP Color LaserJet MFP M281cdw. The magenta color misalignment issue has been taken care. Current the yellow streaks on the edges still occur, which I have already cleaned the printer using system cleaning.
I found there is some yellow dot on the right side when I open the printer inner parts
11-22-2024 02:39 PM
From you picture it is apparent that your cartridges leak, likely the yellow is defective and the reason you have the yellow down the right side of the page. One bad cartridge can throw off everything if it happens to pollute the registration sensor in the printer. Your first step it to replace the yellow toner and then perform a full calibration. Repeat up to three times if the image still refuses to align properly. A factory reset would be the next step to perform.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.