Yet another 8035 that will not print cyan

[8035noCyan]

My 8035 printer has not been printing properly in color for the past year. I finally got around to working on it. ICyan is not printing at all. I see a lot of other threads with the same issue. I have done a hard reset on the printer, run all the diagnostics, and have been through multiple levels/cycles of cleaning.  No luck.    Any suggestions?

[Nal_NR]

Hi @8035noCyan,

Welcome to the HP Support Community. 

I'd like to help!

understand you are unable to print in cyan.

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @8035noCyan

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

I would like to know if the resolution we provided worked for you.

If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family.