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Message 1 of 2
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about Black Ink cartridge all of suddenhave failed due to printer currently configured

HP Recommended
Microsoft Windows Server 2019

Please help me to solve the Problem of my HP Deskjet  Ink Advantage AIO 1510 series colour  printer. Till last one month every thing   was going smoothly. But all of a sudden I got a pop up message from my HP Printer that

" The cartridge listed above ( Black ) is not intended for use in this printer as it is currently configured. "

Please refer to Printer Help

On the advice of Computer Engineer , I changed my old cartridge with new HP Genuine cartridge of the same number but my printer is not working with black one while it works with the same number color cartridge.

Please help me as I am not in a position to buy a  new one .

Hoping a quick & working tip.

Thanks in advance

Virendra Gupta

( Mumbai, India )   

1 REPLY 1
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Message 2 of 2
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@VRG1951

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c05365403

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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