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‎03-02-2025 06:44 PM

HP Recommended
Product: HP OfficeJet Pro 8138e All-in-One Printer

Just purchased a new printer and installed the ink cartridges that came with it.  I signed up with HP Instant ink and the page count on my printer plan is showing a number of pages printed towards my plan even though they have all been printed on the original included cartridges.  Im nearing the max number of my monthly plan but why should i be charged for printing on carts I already own before the plan?

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2 REPLIES 2

‎03-03-2025 12:47 AM

HP Recommended

Once you sign in for instant ink plan the pages you print start to count, regardless the ink cartridges inside you previously bought or got with a new printer.




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‎03-03-2025 07:09 AM

HP Recommended

Thanks for the answer.  too bad I didn't realize i was going to be ripped off immediately!

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