can i use non-hp printer cartridges in my 8600 plus

[valking5]

Get error messages that cartridges are damaged even with new print carts from non-HP vendors

[Betty0610 · Accepted solution]

@valking5

Welcome to the HP Support Community.

HP does not recommend usage of non HP ink as it damages the Printer.

Was the Printer working fine when you were using HP ink?

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[valking5]

My 8600 printer was working fine for a few years with re-filled Black and color cartridges. I never had a problem, nor did it damage my printer. Since Costco stopped refilling, I had purchased two sets of carts online. One worked just fine with the expected non-hp printer message, however the second set did not and my printer appeared to be bricked and kept telling me the carts where damaged. I ordered another set from a different supplier and rec'd the same message. I suspected an HP firmware had update had occurred that took the non-hp ink capability away from my printer. Is this the case?

[Betty0610]

Please see if this helps you: https://support.hp.com/lamerica_nsc_carib-en/product/HP-Officejet-Pro-6830-e-All-in-One-printerserie...

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[GeorgeM4]

Yes, it was working fine.